How can we help?

If you're having trouble with Notiz, have a question, or need help with your account, we're here to help.

Common questions

Why can't I see a location near me?

Notiz uses your current location to show nearby places where you can check in. Make sure location permission is enabled for Notiz and try refreshing the location screen.

How does matching work?

Notiz does not show you a list of everyone nearby. You describe someone you noticed, and a connection can happen when the other person also notices you and the descriptions connect.

Why didn't I get a notification?

Make sure notifications are enabled for Notiz in your device settings. Notifications may be used for connection and chat activity.

How do I block or report someone?

Notiz includes blocking and reporting controls for situations where you no longer want to interact with another user or need to report inappropriate behavior.

How do I delete my account?

In the Notiz app, open Settings, go to Account, and choose Delete account.

Contact Support

For account help, technical issues, safety concerns, or other support questions, contact:

Email: support@scogginstech.com

When contacting support, please include a brief description of the issue and the email address associated with your Notiz account when relevant.

Privacy and Terms

You can review the Notiz Privacy Policy and Notiz Terms of Service.